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Recently, one of our employees received an email purporting to be from Microsoft Corporation. The email informed the employee that a Microsoft Online (Office 365) account had been created or modified for that person. The email intends for the target to click on the link highlighted in the body of the email, ostensibly to be taken to a website to either activate the account or set a new password....

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Outsourcing IT services is not a new concept by any means. The concept was introduced well over 20 years ago, and became increasingly more popular in the early 2000’s and into today. As of 2015 it was estimated that there were 8,000 managed service providers in the United States, with the average managed service provider reporting annual revenue of 3.9 million, and an average employee size of 25....

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